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Generative AI Evaluation: Beyond Accuracy

Evaluation for generative AI systems cannot rely on a single accuracy number. Outputs are open-ended, context-dependent, and must satisfy multiple criteria: relevance, factuality, safety, and user intent. This post outlines why moving beyond accuracy is necessary and how to design evaluation pipelines that combine automated metrics, LLM-as-judge, and human review for production systems.

Expand with your own content on evaluation design, LLM-as-judge setup, and trade-offs between cost, latency, and quality.

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